Terms & Conditions

This document is an electronic record in terms of the Information Technology Act, 2000, and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of domain name https://tmorbit.com ('Website'), including the related mobile site and mobile application (hereinafter referred to as 'Platform').

The Platform is owned by TMORBIT TECHNOLOGIES PRIVATE LIMITED, a company incorporated under the Companies Act, 1956, with its registered office at 36, Wework Prestige Central, Bengaluru Vidhana Soudha, Bangalore, India (hereinafter referred to as ‘Platform Owner’, 'we', 'us', 'our').

Your use of the Platform and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform, including the applicable policies which are incorporated herein by reference. If you transact on the Platform, you shall be subject to the policies that are applicable to the Platform for such transactions. By mere use of the Platform, you shall be contracting with the Platform Owner, and these terms and conditions, including the policies, constitute your binding obligations with the Platform Owner.

These Terms of Use relate to your use of our website, goods (as applicable), or services (as applicable) (collectively, 'Services'). Any terms and conditions proposed by you that are in addition to or conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect.

These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates.

For the purpose of these Terms of Use, wherever the context so requires ‘you’, 'your' or ‘user’ shall mean any natural or legal person who has agreed to become a user/buyer on the Platform.

Accessing, browsing, or otherwise using the Platform indicates your agreement to all the terms and conditions under these Terms of Use, so please read the Terms of Use carefully before proceeding.

The use of Platform and/or availing of our Services is subject to the following Terms of Use:

To access and use the Services, you agree to provide true, accurate, and complete information to us during and after registration and shall be responsible for all acts done through the use of your registered account on the Platform.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on this website or through the Services for any specific purpose.
Your use of our Services and the Platform is solely and entirely at your own risk and discretion, for which we shall not be liable to you in any manner.
The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents.
You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws.
You agree to pay us the charges associated with availing of the Services.
You agree not to use the Platform and/or Services for any purpose that is unlawful, illegal, or forbidden by these Terms, or Indian or local laws that might apply to you.
You acknowledge that the website and the Services may contain links to third-party websites. On accessing these links, you will be governed by the terms of use, privacy policy, and such other policies of such third-party websites.
You understand that upon initiating a transaction for availing of the Services, you are entering into a legally binding and enforceable contract with the Platform Owner.
You shall indemnify and hold harmless the Platform Owner, its affiliates, group companies (as applicable), and their respective officers, directors, agents, and employees, from any claim, demand, or actions, including reasonable attorney's fees.
Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.
These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.
All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore and Karnataka.
All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

Refund Policy

All sales and transactions on our Platform are final and non-refundable. We do not offer any refunds, returns, or exchanges for any services or products purchased through the Platform. By making a purchase, you acknowledge and agree that you will not be entitled to a refund under any circumstances.

If you believe there has been an error in your transaction, please contact our support team using the contact information provided on our website for assistance.

Privacy Policy

Introduction

This Privacy Policy describes how TMORBIT TECHNOLOGIES PRIVATE LIMITED and its affiliates (collectively "TMORBIT TECHNOLOGIES PRIVATE LIMITED, we, our, us") collect, use, share, protect, or otherwise process your information/personal data through our website https://tmorbit.com (hereinafter referred to as the "Platform").

Collection of Data

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes but is not limited to:

Name, date of birth, address, telephone/mobile number, email ID
Bank account or credit/debit card details (with consent)
Biometric information (if opted for, in accordance with applicable law)

Usage of Data

We use personal data to provide the services you request, assist sellers and business partners, resolve disputes, troubleshoot problems, enhance customer experience, and detect and prevent fraud.

We may share your personal data internally within our group entities, business partners, third-party service providers, law enforcement agencies, or as required by law.

Security Precautions

We adopt reasonable security practices and procedures to protect your personal data. However, the transmission of information is not completely secure for reasons beyond our control.

Data Deletion and Retention

You may request the deletion of your account. However, in the event of pending grievances, claims, or services, we may refuse or delay deletion. We retain data for a period no longer than required or as mandated by law.

Your Rights

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.

By using our Platform, you consent to the collection, use, storage, and processing of your information as per this Privacy Policy.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be notified as required under applicable laws.

Grievance Officer

Name: Nuaim
Designation: Chief Of Staff
Company: TMORBIT TECHNOLOGIES PRIVATE LIMITED
Address: Bangalore
Contact Us:
Email: hello@tmrobit.com
Time: Monday - Friday (9:00 - 18:00)

Last Updated: 25 Feb 2025